Terms & Conditions
Welcome to Phoneix Web Solution. These Terms & Conditions govern your use of our website and services. By accessing or using https://phoneixwebsolution.com/ ,you agree to comply with and be bound by the following terms. If you do not agree, please refrain from using our website or services.
1. About Us
Phoneix Web Solution is an AI-driven digital marketing and SEO agency based in Kolkata, India. We provide services including but not limited to:
- AI Digital Marketing Services
- Search Engine Optimization (SEO)
- Social Media Marketing
- Website Design & Development
- Paid Advertising (Google Ads, Social Media Ads)
- Content Marketing
- Branding & Online Reputation Management
2. Acceptance of Terms
By accessing our website or engaging our services, you confirm that:
- You are at least 18 years old.
- You have the legal authority to enter into a binding agreement.
- You agree to comply with all applicable local, national, and international laws.
3. Services & Deliverables
Phoneix Web Solution agrees to provide digital marketing and related services as outlined in individual client agreements, proposals, or contracts.
- All service timelines are estimates unless otherwise stated in writing.
- Results from SEO and digital marketing services are not guaranteed due to algorithm changes, market competition, and external factors.
- We reserve the right to modify service strategies based on industry trends and performance data.
4. Client Responsibilities
Clients agree to:
- Provide accurate and complete information required for project execution.
- Share necessary access credentials (website, hosting, analytics, ad accounts, etc.) in a timely manner.
- Review and approve deliverables within agreed timelines.
- Make payments as per agreed terms.
Failure to provide required information or approvals may delay project completion.
5. Payment Terms
- All services are subject to agreed pricing as mentioned in the proposal or invoice.
- Payments must be made in accordance with the payment schedule.
- Late payments may result in suspension of services.
- All fees are non-refundable unless otherwise stated in a written agreement.
6. Intellectual Property
- All marketing strategies, designs, content, and creative materials developed by Phoneix Web Solution remain our intellectual property until full payment is received.
- Upon full payment, ownership of final deliverables may be transferred to the client unless otherwise specified.
- We reserve the right to showcase completed projects in our portfolio for promotional purposes.
7. Limitation of Liability
Phoneix Web Solution shall not be liable for:
- Indirect, incidental, or consequential damages.
- Loss of revenue, profits, or business opportunities.
- Search engine ranking fluctuations caused by algorithm updates or third-party actions.
Our total liability shall not exceed the total amount paid by the client for the specific service in question.
8. Third-Party Services
We may use third-party tools and platforms including but not limited to:
- Google
- Meta (Facebook & Instagram)
- SEO and analytics tools
We are not responsible for policy changes, suspensions, or technical issues caused by third-party platforms.
9. Website Use
By using our website, you agree not to:
- Engage in unlawful activities.
- Attempt to hack, disrupt, or misuse the website.
- Copy or reproduce content without written permission.
All website content, including text, graphics, logos, and design elements, is protected under applicable copyright laws.
10. Confidentiality
We respect client confidentiality and agree not to disclose sensitive business information to third parties without written consent, except where required by law.
11. Termination
Either party may terminate services with written notice as per the agreed contract terms.
- Any outstanding payments must be cleared before termination.
- Work completed up to the termination date will be billed accordingly.
12. Privacy Policy
Your use of this website is also governed by our Privacy Policy. We encourage you to review it to understand how we collect, use, and protect your information.
13. Amendments
Phoneix Web Solution reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of the revised terms.
14. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of India. Any disputes arising shall be subject to the jurisdiction of courts located in Kolkata, West Bengal.
15. Contact Information
For any questions regarding these Terms & Conditions, please contact:
Phoneix Web Solution
Kolkata, West Bengal, India
Website: https://phoneixwebsolution.com/